PCS Software Description

The PCS software application utilizes current Windows Telephony technology and runs on a dedicated PCS Server containing the PCS telephone line hardware. The PCS telephone line hardware will have a capacity to handle up to 4 incoming telephone lines, with expansion capability to handle up to 12 additional incoming lines.

PCS Software Components

The Phone Check-in System consist of the following 3 software components: PCS Setup, PCS Monitor, and PCS Reports.

PCS Setup

The PCS setup software will be accessible via the network and restricted to designated users. Setup of Site Post, and Employee Identification Number information will be accessible via a Tab on the relevant screens in SMS.

PCS Monitor

PCS Monitor will be accessible via the network and restricted to designated users. Site, Post, and Employee Check-In Status monitoring will be accessible via a Tab on the relevant Dispatch Monitor screens of SMS. In the event of a discrepancy in the check-In schedule, an alarm will be generated on the dispatch monitor screen. The Alarm Condition is limited to the following discrepancy: not calling within the allowed check-in/out time window. Other discrepancy in the check-in schedule will be passive, and available for review via the PCS reporting module.

PCS Reports

PCS Reports will be available as a menu item within the SMS.

Brooklyn Computer Systems, Inc. recommend a 4 line PCS Line Card to be installed in the designated PCS Server.